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heart-shaped red and beige pendant

Return & Exchange Policy

We want you to be completely in love with your purchase. If you are not satisfied, we are happy to offer an exchange for another item. You have 30 days from the date of delivery to initiate a return.

  • To be eligible for a return, your item must be in the same condition that you received it: unused, unwashed, and in its original packaging.

  • The customer is responsible for the cost of return shipping.

How to Start a Return

To initiate a return or exchange, please contact us with your order number and the reason for the return using the form on the "Contact" page. We will provide you with instructions on how and where to send your package.

Damaged or Defective Items

In the rare case that your item arrives damaged or is defective, we are truly sorry and will make it right. These items are eligible for a full refund or an exchange, and we will cover all associated return and shipping costs. Please contact us using the 'Contact' page immediately with a photo of the item so we can resolve the issue promptly.